Shipping policy
Shipping Policy
Thank you for shopping with Avelio. We are committed to providing a smooth and reliable shipping experience for every order.
Processing Time
Orders are typically processed within 1–3 business days after being placed. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Shipping Time
We currently only ship within the United States.
Estimated delivery time:
- United States: 5–10 business days
Please note that shipping times are estimates and may occasionally be affected by carrier delays, holidays, weather conditions, or high order volumes.
Tracking Information
Once your order has shipped, tracking details will be sent to the email address provided at checkout. Tracking updates may take 1–3 business days to appear.
Delayed or Lost Packages
If your package is significantly delayed or appears lost in transit, please contact our support team and we will work with the shipping carrier to resolve the issue as quickly as possible.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. Avelio is not responsible for delays or lost packages caused by incorrect or incomplete addresses.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging so we can assist you.
Contact Us
For any shipping-related questions, please contact us at:
Support Email: avelioofficalstore@gmail.com